FAQ

Q: Do you have any MOQ limit for air conditioner?

A: Low MOQ, 1pc for sample checking is available.

Q: How do you ship the goods and how long does it take to arrive?

A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 10 days to arrive. Airline and sea shipping also optional.

Q: Whether to provide accessories？

A: Yes, we can provide air conditioning accessories for later maintenance.

Q: How long is the warranty period？

A: Usually we guarantee the warranty 12-18 months accordingly，our product failure rate does not exceed 0.2% .

Q: Can you provide OEM service？

A: Yes, we can customize the product color, logo, outer packaging according to your requirements.